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Hotel Suntargas Ueno Tokyo, Tokyo
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Key details
About the Hotel
Taito-Ku Higashiueno 2-19-3,
Tokyo,
Japan,
110-0015,
Tokyo City Area
Hotel Suntargas Ueno is situated in Taito, a historic ward in Tokyo known for its cultural and artistic attractions. The hotel offers 72 air-conditioned rooms and is conveniently located near key landmarks like Ueno Park and Akihabara Station. Guests benefit from on-site amenities such as a coffee shop and free luggage storage. Its proximity to notable sites makes it a suitable base for exploring the rich heritage of Tokyo.
Location
The hotel is ideally located just a 3-minute walk from Ueno Station, enhancing accessibility to Tokyo’s extensive metro system. Within a short distance, guests can reach prominent attractions like Ueno Park and Tokyo National Museum. Nearby, Ameya-Yokochō, a traditional shopping street, offers local shopping experiences. The Hibiya Line connects travelers to Akihabara Station in just 6 minutes, facilitating easy access to additional city sights.
Rooms
The hotel features 72 air-conditioned rooms, each equipped with modern conveniences such as a refrigerator and flat-screen television. Each room includes a private bathroom with shower/tub combinations, complimentary toiletries, and hair dryers. For added comfort, electric kettles are also provided in the rooms. Free Wi-Fi is available, allowing guests to stay connected during their stay.
Eat & Drink
Guests can enjoy a complimentary buffet breakfast daily from 7 AM in the hotel’s on-site coffee shop. The restaurant serves meals, while the coffee shop/café offers snacks throughout the day. Several dining establishments, including restaurants and cafés, are located within a minute's walk from the property. This variety ensures that guests have convenient options for different meal preferences.
Leisure & Business
Hotel Suntargas Ueno provides various recreational opportunities and convenient business amenities. There is a 24-hour front desk to assist guests with inquiries and luggage storage. The hotel also features laundry facilities for added convenience. Free Wi-Fi is accessible throughout the property, making it easy for guests to conduct business or leisure activities.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room size was beyond my expectations, allowing me to comfortably open my suitcase and settle in seamlessly.” view full review
Free Coffee Galore
“Having 24/7 access to free coffee in the lobby was a delightful perk that enhanced my stay immensely.” view full review
Microwave Convenience
“The availability of a microwave allowed me to enjoy my home-cooked vegetarian meals during my stay.” view full review
Easy Station Access
“Opting for the nearby Okachimachi Station made transporting my large suitcase a breeze; it was truly a game-changer for my travel experience.” view full review
General
Non-smoking rooms
No parking
24-hour reception
No pets allowed
Baggage storage
Elevator
Vending machines
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dining
Restaurant
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Taito-Ku Higashiueno 2-19-3,
Tokyo,
Japan,
110-0015,
Tokyo City Area
Map view
Taito-Ku Higashiueno 2-19-3,
Tokyo,
Japan,
110-0015,
Tokyo City Area
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Free laundry facilities
Communication issues
Strict booking policies
7.2/10
Very good
Rooms
6.8
Location
9.2
Service
6.8
Dining
5.0
Guest reviews
7.2/10
based on 8 reviews
7.4
7.4/10based on 224 reviews
Robert
United States of America,
December
2024
7.2/10
Rooms
Service
Location
Dining
Facilities
Gus
United States of America,
November
2024
7.8/10
I had a frustrating experience with the check-in process due to strict room policies, but the hotel was clean and conveniently located. The staff was generally helpful, although communication in English was a bit challenging. Overall, while the room size is an issue and the policies were inconvenient, the location is excellent for getting around.
Rooms
6.0
The room was clean but quite small, which made the stay less comfortable than expected.
Service
7.0
The service was okay, but the reception staff had limited English skills, which caused some confusion.
Location
9.0
The hotel is conveniently located less than 10 minutes' walk from Keisei Ueno station, making it easy to explore the area.
Dining
Facilities
8.0
The hotel offered free use of washing machines and dryers, which was a unique and valuable feature during my stay.
John
United Kingdom,
September
2024
7.6/10
I had a mixed experience at this hotel. On one hand, it was conveniently located near the subway and clean throughout my stay. On the other hand, the staff's strict policies regarding room bookings made our check-in quite frustrating. The communication was a bit challenging, but the kindness of the staff mostly made up for it. Overall, the stay was decent, but some aspects need improvement.
Rooms
7.0
The rooms are small but clean, and while they serve their purpose, they could use a bit more space.
Service
6.0
The staff was generally kind, but the lack of English proficiency was a hurdle at times, which impacted our overall experience.
Location
9.0
The hotel is really well-located, just a short walk from the subway and main train stations, which made traveling around a breeze.
Dining
Facilities
8.0
I appreciated the free laundry facilities available, which were a huge plus during our two-week stay.
Great location
Communication issues
Frank
United States of America,
September
2024
8.0/10
The hotel is conveniently located just a short walk from Keisei Ueno Station and JR Ueno Station, making it easy to explore the area. The rooms are clean but small, and while most staff are friendly, language barriers can be a challenge. The offer of free laundry facilities and 24/7 coffee and tea in the lobby were definite perks. However, the strict policies regarding room occupancy could be frustrating.
Rooms
7.0
The rooms were clean but quite small, typical for Tokyo accommodations.
Service
7.0
The service was generally friendly, though there were language barriers at times.
Location
9.0
The hotel is situated close to both Keisei Ueno and JR Ueno Stations, making travel throughout Japan convenient.
Dining
Facilities
8.0
Free use of washing machines and dryers is a fantastic feature, especially for longer stays.
Free laundry facilities
Small rooms
Zoe
United Kingdom,
September
2024
7.2/10
I had a pleasant stay at this hotel, just a short walk from Ueno station. The place is quiet and clean, and I appreciated the free coffee and tea available all day. However, my experience with the staff could have been better, especially when trying to accommodate my girlfriend's last-minute visit. Overall, a good option with convenient amenities, but the management needs to be more flexible.
Rooms
7.0
The room was clean, with a standard size typical for Japan.
Service
5.0
While the reception was friendly, communication was tricky due to language barriers, and they were not accommodating with our booking situation.
Location
9.0
The hotel is in a great spot, less than 10 minutes from both Keisei Ueno and JR Ueno stations, making it super convenient for traveling.
Dining
Facilities
8.0
I found the free use of the washing machine and dryer a unique perk that not many hotels offer. The laundry staff even showed me how to use the machines.
Arnold
United States of America,
August
2024
7.6/10
I stayed in this hotel for two weeks, and while the staff was nice and the location was fantastic, the room was quite small and the Wi-Fi was not available, which was a bit of a letdown. The cleanliness and convenience of nearby attractions were definite highlights.
Rooms
7.0
The rooms are small but clean.
Service
8.0
The staff was very kind, even if their English was limited.
Location
9.0
It’s close to the subway and surrounded by nice places.
Dining
Facilities
6.0
The hotel uses LAN instead of Wi-Fi, which was inconvenient.
Eva
United Kingdom,
August
2024
5.2/10
Rooms
Service
Location
Dining
Facilities
Isabella
United Kingdom,
August
2024
8.6/10
I had a lovely stay at this hotel, which is conveniently located near Ueno Station, making it easy for me to explore Japan. The staff was friendly, and the room was clean, although it was on the smaller side, which is typical for Japan. Their unique feature of offering free laundry was a great perk during my two-week stay. One drawback was the limited Wi-Fi access, as they only provided LAN connections.
Rooms
7.0
The room was clean and standard-sized, typical for a hotel in Japan.
Service
8.0
The service was friendly and attentive, and they even helped us with the laundry machines.
Location
10.0
The hotel is less than a 10-minute walk from both Keisei Ueno and JR Ueno Stations, making it super convenient for traveling around.
Dining
Facilities
9.0
I appreciated the free coffee and tea available all day as well as the laundry facilities provided.
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